At blueu, we are committed to providing you with not only high-quality, eco-friendly products, but also a seamless and environmentally responsible shipping experience. Here's what you need to know about our shipping and delivery process:

Shipping Method

We utilize a combination of eco-friendly shipping methods, including partnering with environmentally conscious shipping carriers and using recycled and biodegradable packaging materials whenever possible. We strive to minimize our carbon footprint and reduce waste throughout the shipping process.

Shipping Rates

We offer competitive shipping rates that are calculated based on the weight, size, and destination of your order. Our system will automatically calculate the shipping cost during checkout, and you will have the option to select the shipping method that best fits your needs.

Shipping Times

We understand the importance of prompt delivery, and we aim to process and ship your order as quickly as possible. Our standard shipping times within the United Kingdom typically range from 3-5 business days, depending on your location. For international orders, shipping times may vary depending on customs clearance and other factors.

Order Tracking

Once your order has been shipped, we will provide you with a tracking number via email, allowing you to track the progress of your shipment. You can also log in to your account on our website to view the status of your order and track its delivery.

Shipping Restrictions

Please note that some of our products may have shipping restrictions due to their size, weight, or contents. We are committed to complying with all applicable shipping regulations and will inform you if any restrictions apply to your order.​

Returns and Exchanges

If you need to return or exchange an item, please refer to our Returns and Exchanges Policy for detailed information on the process. We strive to provide excellent customer service and will work with you to ensure a satisfactory resolution.

International Shipping

We currently offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient. We recommend checking with your local customs office for more information on these charges.

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We are constantly exploring ways to improve our shipping process and reduce our environmental impact. Thank you for choosing blueu, and we look forward to providing you with an exceptional shopping experience! If you have any further questions or concerns about our shipping and delivery process, please don't hesitate to contact our customer service team for assistance.

For corporate orders, shipping will be agreed between the client and account manager.